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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4663 Views
  • 0 replies
  • 5 kudos

How to claim warranty on Nest Learning Thermostats?

I bought a Nest Learning Thermostats June 2021 (13 month now).It has been working fine until a couple of weeks ago. It started showing an error of low battery, then it cured itself.It shows low battery error again this week. It continued working for ...

fengchen8 by Community Member
  • 381 Views
  • 5 replies
  • 0 kudos

no power, E72

if 3rd generation nest shows 24 v power on wires before connection but shows no power and voc and vin 0.02 vin 8 ma, is the issue thermostat or its base? All connections appear appropriate. Thanks

jim28 by Community Member
  • 300 Views
  • 3 replies
  • 0 kudos

Too many wires

New Nest Gen3:have 6 wires: O, G, Y, RC, W/AUX (brown and white).electric System with winter emergency heat. Where do my white and brown wires go to in the nest. They are currently in the old system both in the W/AUX.

Oksepp by Community Member
  • 276 Views
  • 4 replies
  • 0 kudos

N260 error after connect power connector

I installed the power adapter and it is still not detected. After playing with it for hours I accidentally left the C wire from the condenser disconnected. Now my nest detected the power adapter. I realized there was a problem when my outside unit wo...

Dommmy13 by Community Member
  • 402 Views
  • 5 replies
  • 0 kudos

Nest learning thermostat lacks support

It’s really frustrating that someone emails me to ask if it’s resolved and it’s from an email address that can’t receive emails?? I’ve charged the thermostat and it doesn’t work when I need it to and nothing helps

Nest thermostat

My Nest thermostat keeps saying 2 hours to reach desired temp even thought it is at the temp I set

remow1996 by Community Member
  • 272 Views
  • 4 replies
  • 0 kudos

Error Message when signing in multiple browsers/Nest App (iOS)

Never had this issue before when logging into accounts. Suddenly receiving this error message from multiple Web browsers. Nest App says can't connect or just spins. Any idea how to fix this issue? ThxError: Forbidden Your client does not have permiss...

434AS by Community Member
  • 222 Views
  • 3 replies
  • 0 kudos

Resolved! Wiring gen3

I have E/white and AUX/brown where should I connect to nest gen3? 

IMG_20220719_150640651~2.jpg IMG_20220719_155021963~2.jpg
1007gary by Community Member
  • 296 Views
  • 3 replies
  • 0 kudos

Resolved! Nest thermostat losing power

Hi all thanks for reading this…. Im struggling with nest thermostat - I realised the other day that the screen is blank and non responsive. I YouTube’d it and managed to work out that pulling it off the wall mounting meant I could power it up by USB ...

Brownie by Community Member
  • 1328 Views
  • 18 replies
  • 0 kudos
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