Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Unable to connect Nest Gen 3 Thermostat to Google Home App
I am unable to connect Nest thermostat gen 3 to google Home app. It is connected to Nest App. Tried connecting from Google Home App ->Set up a Device -> Works with Google->Nest-> at this stage I do not see connecting with Google account and I do not ...
Set to gas or electric?
Hi All,I've got a zoned home, with AC and heat. It is controlled by 1 fancy Nest thermostat (displays outdoor temp) and 2 budget Nest thermostats.It has always run fine. But I just noticed that the Equipment settings are different. Although the house...
Thermostat stays heating but nothing happens. The house is freezing
Can some one help mw with this ?
Head Link H71 Error
Help! Nest thermostat is showing H71 error code and I can’t reconnect- no lights on Heat Link; boiler OK- pressed Heat Link button for 20, then 30 seconds but nothing- checked fuses but none tripped- no recent power cuts in the area and no recent boi...
A/C Compressor Attempting To Run
I have noticed occasionally the outdoor A/C compressor attempts to run when the heat turns on. I would say it only attempts to run for about 2 seconds before it shuts off. It sounds like it is struggling to start since it is so cold outside but it sh...
Nest Thermostat Not Getting Power
I recently moved and was installing my Nest Thermostat at my new place which I have a number of times. Ince I got it installed it did not have any power to Rc Red wire. I think I may have blown a fuse in my HVAC which I have bought a replacement fuse...
Nest C wire connection to furnace without a C terminal.
My 'old' thermostat only had 2 wires, red (connected to Rc) and white (connected to W). I reran a 3 wire line to use as a common, C connection. However, I'm not sure where to connect the C wire to the furnace. There isn't a C terminal on the control ...
Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)
Installed a Nest Thermostat v1.4, which appallingly there is so little supporting information and it doesn't work with the Nest App. Irrespective, within 2 days, the OEM batteries showed "Low Battery." So I replaced them with good alkalines, and now ...
Replacing Trane Thermostat with Google Therm (basic, not learning)
Having a heck of a time getting this figured out. Black wire goes to AUX1 after I removed the jump (shown in blue in other photo) from RH to RC
