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Help! Connecting my Nest to a new Wifi network

mecarroll801
Community Member

‎01-21-2022 05:30 PM

I changed my router and I can't get my nest reconnected to the wifi. I can't figure out how to get the cover off to get the code to connect it to the HOME APP. Can anyone help?

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MelbaDT
Community Specialist
Community Specialist

‎01-26-2022 07:34 PM

Hey mecarroll801, 

 

Sorry for the delay but thanks for reaching out to the Google Nest Community. 

 

If you're pertaining to the Nest thermostats, gently pull the thermostat display straight off the base and you should be good to go. Also, since there was a change of routers, it is recommended that you reset your thermostat's account connections before going through the setup process again. Check this out for the steps: https://bit.ly/33ZqwV8?hl=en#zippy=%2Creset-or-restart-your-thermostat

 

Best, 

Melba

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