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How do I complete a warranty claim for my Nest thermostat?

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Rich Dulac 


I need to file a warranty claim on my Nest thermostat. I had OnTech do a service call because my Nest was constantly shutting down and restarting. The tech said the battery had gone bad and it should be covered because it is only 1.5 years old.