09-08-2021 10:19 PM
Just went thru a long power outage & power just came back on. Nest cams reconnected to WiFi but not Nest Thermostats. Not at home yet & trying to see if I can reconnect thermostats away from home?
09-09-2021 06:11 AM
Hi vbcorcoran,
I've linked a help centre article below that will help you troubleshoot this. Do let us know what happens when you try these steps? You will need to be physically with the thermostat to go through these troubleshooting steps I'm afraid.
Stay safe!
09-11-2021 09:54 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-12-2021 06:50 PM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary