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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
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Missing technicalinfo.plist file

I just moved into my apartment and there is a nest learning thermostat that is locked. I was on support last night trying to get it fixed but I am missing the technicalinfo.plist file. They told me that I would have to send them the thermostat and wa...

afran by • Community Member
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  • 1 replies
  • 0 kudos

Resolved! Coordinate multiple nests for demand pricing

This question was asked earlier this year (by Chad) but the response didn't answer the original posters question: I have 2 well functioning nests in a 2-story 3k sqft home in Glendale, AZPower company (APS) uses demand pricing - essentially using the...

Issue with refund under warranty with Google Nest

Back in January the heat link failed on Google Nest. The day it failed I was abroad and the tennant living in the property reported the forecast was -5 for that evening. Given the special circumstances with the weather we organised the Google Nest ap...

Nest dial not working

My Nest Thermostat just stopped working. It keeps turning the temperature up really high. I could change it on the app but once I rebooted it is not longer connecting. I can press it in and do a reset but I have no other functionality. The dial doesn...

SRees by • Community Member
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  • 0 replies
  • 0 kudos

Nest App not Controlling my Nest Thermostat

My Nest App is no longer controlling my thermostat. My Nest App seems to have lost its connection to my Nest thermostat. Despite being logged in and attempting to adjust settings, I can't control the temperature or schedule the heat/AC cycles anymore...

compatibility checker follow up

When I went through the Good Nest Compatibility checker it advised me to upload a picture of my wiring to ask about compatibility. My system is a single stage heat pump with electric heat strips for auxiliary heating. I think I am compatible because ...

Google nest thermostat

I was gifted a Google nest thermostat I followed all instructions and at the end once it asked me about my wires and where were they located it said my AC was not compatible.

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