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Inconsistent power message

Bart11
Community Member

I am getting inconsistent power message. I have the power adapter installed and it has been good for almost a week

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello Bart11,

 

Thank you for reaching out and bringing your concern regarding the inconsistent power messages with your Nest Thermostat to our attention. We appreciate your proactive approach to troubleshooting the issue and providing important details about the Nest power adapter being installed. I'd love to know more about this.

Could you give us any message codes showing on your thermostat? When did you install it? Please gather the power readings in your thermostat's Equipment settings.

I'll look forward to your response.

Best regards,
Mark