Incorrect Temperature Reading

[TripleJ]

I have a remote temperature sensor that the battery went dead on a while back.  Finally got around to replacing the ($25!) battery and now the sensor only reads -205 degrees.  I deleted it, pulled the battery and reinstalled a couple of times with the same result.  Any ideas?

[MelbaDT]

Hey TripleJ, 

Sorry for the delay here and also to hear about your Nest Temperature Sensors. I also appreciate that you've already tried these steps. 

Have you also tried performing a factory reset on your thermostat, set it up again then reconnect the Nest Temperature Sensor? If you've not tried that yet, please give it a shot and let me know how it goes. 

Best, 

Melba

[Davech]

Same problem this morning. One of my sensors was reading -337 degrees which kicked my furnace on.  I switched control to the thermostat, for now, while I figure it out.

[Davech]

My cleaning person must have dunked my sensor in soapy water cause it's wet. Urgh!

[MelbaDT]

Hey Davech, 

Oh no, sorry to hear about your Nest Temperature Sensors. You might want to gently wipe it with a soft cloth. Hopefully, it will be back to working as it should when it dries. 

Best, 

Melba

[MelbaDT]

Hey there, 

How's it going with your Nest Temperature Sensor? Did wiping it with it with a soft cloth help?

Best,

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba