Is there a help line to call to help me re establish connection to my phone after new router

[Stef6220]

Is there a help line to call to help me re establish connection to my phone after new router

[MelbaDT]

Hey Stef6220, 

Sorry for the delayed response. 

You may reach out to our support team via phone, chat, or social media via this link: https://bit.ly/3adTfGB However since you're already here, you might also want to go through the suggested steps here: https://bit.ly/3nylItQ

Hope this helps. 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — how's your thermostat now?

Best, 

Melba

[BetsyBooBaby]

I need help please

[MelbaDT]

Hey BetsyBooBaby, 

Sorry for the delay but how can we help? Tell me more about what's going on and I'll be glad to check on it. 

Best, 

Melba

[MelbaDT]

Hey there, 

How's it going? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba

[aatienza]

Hey Stef6220,

Chiming in to check if you have additional questions or concerns as we will be locking this thread within 24 hours. 

Let us know so we can assist you right away.

Thanks,

Archie