09-25-2022 03:10 PM
Hi,
My Nest Learning Thermostat is still with software date from Nov. 16 2021.
Version 5.9.5.2
How is that, since last soft is apparently 6.2.22 released in May 2022.
I rebooted several times. Nothing changed.
I'm located in Brussels, Belgium
09-26-2022 04:03 AM
I believe there are specific firmware versions for EU and non-EU Nest devices. I'm also on 5.9.5.2.
09-26-2022 04:40 AM
hello. are you saying that the latest update 6.2-27 is not for europe? I live in Spain and I also have version 5.9.5-2 for a long time. Google does not make this point clear. Thank you
09-26-2022 04:57 AM
Yes, i think for EU gen 3 learning thermostats the 5.9.5-2 is the latest firmware. Anyway, there are no release-notes for firmware updates so there is nothing we can learn about improvements or fixes.
09-26-2022 06:45 AM
days ago I opened a ticket about nest updates. At a first level they have been asking me about the thermostat, its operation, Wi-Fi configuration, connectivity with the nest app, etc. I have been told that the ticket is escalated to the second level and a technician will contact me. I will comment here what they tell me, let's see if we clarify this situation
09-26-2022 06:47 AM
Sorry for my English 😁
09-26-2022 10:46 AM
Just now I got reply from support on facebook. For EU model is actual 5.9.5-2 and for release notes they send me link . Yes, there is not this version ....
09-28-2022 01:16 AM
Thanks Saattii for the information, good to know. I saw the link days ago, google could explain better what versions are according to each country or region...
09-28-2022 01:29 AM
Anyway I have seen in the forums that there are European users who have versions more current than 5.9.5-2. I don't know how they got it. Imported from outside Europe? And then what about Heat Link?
09-26-2022 11:13 AM
Now Nest App IOS is constantly losing connection and bloody Google service never replies on the phone.
09-28-2022 01:20 AM
Hello. Yes, I have read in forums that the latest versions have problems with wifi and connection to servers. Considering this, I prefer to stay on the old version 5.9.5-2, it is very stable. thanks for the comment
09-28-2022 01:24 AM
Nothing you can do about the updates, they are automatic and OTA (Over The Air). TBH, i didn't experience any issues after my Nest updated to 5.9.5-2 last year.
09-28-2022 01:45 AM
long live 5.9.5-2!!!!
12-05-2022 07:50 AM
Hello everyone, finally they have corrected the update history, they have included the latest European version 5.9.5-2. At the moment there are no more updates for the EU model... maybe next year