Linking phone to preexisting nest thermostat

[Jean1]

We recently moved into a house with a Nest thermostat and I want to connect it to my iPhone. Since it’s already installed, I’ve been unable to locate a QR code or setup key. Any ideas for how to link it to my phone?  

[David_K]

What model of thermostat is it? 

How to tell which Nest thermostat you have

[Jean1]

2nd generation Nest Learning Thermostat 

[David_K]

Try these steps:

1. ​On the Nest app home screen, tap the Settings cog.
2. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
3. To get the QR code, go to your thermostat and press it to open the Quick View menu.
4. Choose the Settings cog.
5. Turn the ring to select Nest app and press to open it.
6. Select QR code. Your thermostat will show you a unique QR code to scan with the app.

How to set up your Nest thermostat

[Jean1]

Thank you so much for your reply. I finally figured out that the previous owner of the house hadn’t disconnected his account from the thermostat. When I contacted him and he disconnected it, I was able to easily set up the account in my phone. 

[David_K]

Glad to hear that, thanks for updating!

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS