Moved into a house with Nest thermostat and don’t know how to do anything!

[Ylen]

Hi everyone

Ive just moved into a house and the previous owner had NEST linked to what looks like the combo boiler and a thermostat. 

I have no idea what it is, all I do know is it’s Linked to an old WiFi from the previous owner. Is there a way of changing it? Or re-registering it to our new WiFi what would I need to do?

please help. As without knowing I won’t know how to control our heating etc, 

thanks 

[MplsCustomer]

@Ylen 

Here's a beginner's guide for Nest thermostats:

https://support.google.com/googlenest/answer/9248184?hl=en

You will need to make sure the previous owner or resident has removed the device from their Google account in the Google Home app and has performed a factory reset, per these instructions:

https://support.google.com/googlenest/answer/11151047?hl=en#zippy=%2Cnest-thermostat-nest-doorbell-b...

Then use these instructions to install the thermostat in the Google Nest app or the Google Home as appropriate:

https://support.google.com/googlenest/answer/9274936?hl=en

[EdwardT]

Hi folks,

@MplsCustomer, thanks for the help as always!

@Ylen, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hello Ylen,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Ylen,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward