Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
controlling nest thermostat from iphone13
1) Nest makes it too hard to know which product you have. 1st, 2nd, 15th Generation? Who knows!!!!! Why dont YOU tell us when we hit the settings button???2) You instruct us to scan a QR code that does not exist; you let us choose “proceed without sc...
controlling nest thermostat from iphone
For some unknown reason, my nest app just quit working. I have tried EVERYTHING, restarting everything, uninstalling and downloading new apps, to get it back always with the same result. I spins, shows the home logo, but nothing else. No temp control...
Google case for nest thermostat
Hi, I have an open case for 2 weeks for not having connectivity on my thermostat. I’ve reset it and it still doesn’t find WiFi networks. When can I get this reviewed for warranty?
Nest not getting consistent power
Same issue
morco gb24 series 2 wiring
Hi I was wondering if anyone could help I have a morco GB24 series 2 boiler and unsure which way round the terminals should be for common and call for heat into the heat link any help would be appreciated
Thermostat reports no power after changing router then dies
Hi, I have a gen 3 Nest Thermostat, working for past 18months. Today I change my home router and initially the nest came up with a Wifi error, but before I could get to it and enter the new settings, it changed the error to a no power message, H72.Tw...
Date and time always resetting with nest e thermostat and will not turn heat on
I have a nest e thermostat. Lately, I have had to re-enter the current date and time every day for about a week. Also, I've noticed the heat does not kick on even though the room temp is 62 and the target temp is 70. Luckily, the room with the thermo...
Nest Thermostat air conditioning and Humidifier
Everything is working normally on my Nest Thermostat. With one exception. When I turn on the air conditioning, the Humidifier also energizes. I can run the Humidifier separately from the thermostat, and it works correctly during the heat season. Obvi...
Resolved! Nest E wire compatibility
After successfully installing my Nest on the downstairs unit. I went to install upstairs and it appears the compatibility checker doesn't like the E wire for my system. See pic below. I believe it's a heat pump. The compatibility checker says it's in...
