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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Nest thermostat schedule not activating or running

I have a cooling schedule set for every day (same every day) on the app. I can control the thermostat with the app manually with no problem, but the schedule will not run. It keeps defaulting to a temp of 72F every night. Nowhere in the schedule is t...

BrandiBT by Community Member
  • 436 Views
  • 6 replies
  • 0 kudos

Someone else seems to have control of my thermostat

Does anyone else have this trouble. We can be sitting in our living room and some times our heat turns up or down on its own. It has even come on on its own when we are not at home and we come home to find the house very warm. It wastes a lot of oil ...

Robarm by Community Member
  • 1708 Views
  • 17 replies
  • 0 kudos

Nest Thermostat Doesn't Turn-Off with Navien NCB-190

I recently have my heating and hot water systems replaced with Navien NCB-190/060H(NG) combo system. My old Nest thermostats, used to work very well with the old system, don't turn off with the Navien. They heat up but refuse to turn off, I have to u...

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aa54 by Community Member
  • 1112 Views
  • 17 replies
  • 0 kudos

Nest learning thermostat won't stay on for setup

Hello,I got my thermostat installed by a plumber yesterday and when trying to setup it kept powering off, red flashing light.. I googled it as the instructions pages are awful and said needs charged via a cable... So I charged it for hours. Back to t...

Nest heating while away

Installed nest tstat recently and worked well. Have been away for a few weeks and noticed just recently it started to heat in AM even though temp no where near set point for away, it was switching into comfort mode as if it had sensed somebody home. ...

Cassidy73 by Community Member
  • 614 Views
  • 14 replies
  • 0 kudos

Nest login phone issue

I can’t log into my account as I have a new phone. The login wants to send a code to my old phone. How do I access my nest via my gmail..??

G73mc by Community Member
  • 292 Views
  • 4 replies
  • 0 kudos

Home app and basic Google nest thermostat

I am in Canada but live in liberty missouri where my basic Google nest is connected to my WiFi and until Oct 4th could access (via HOME app) control of this nest thermostat. After a HOME app update at the end of Sept I can not access my basic Google ...

GWB1957 by Community Member
  • 170 Views
  • 3 replies
  • 0 kudos

Nest thermostat E

Hello just brought the thermostat E and have got the app, I am trying to connect it to the WiFi, first time and it will not connect, I have tried resetting both router and thermostat, enabled ipv6/multicast on my bt router, tried turning on and off l...

GYAX by Community Member
  • 237 Views
  • 4 replies
  • 0 kudos
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