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Moving and leaving my nest thermostat

kelle18
Community Member

Hello.

 

I am moving and leaving my best thermostat for the new owners. If I factory reset the thermostat will it still work as a normal thermostat?

6 REPLIES 6

CoolingWizard
Silver Product Expert
Silver Product Expert

Kelle18, you need to go into your nest app and remove the thermostat first, then perform a factory reset.  The new owner will need to know that need to download the Nest app then start the configuration process.  

Ken, The AC Cooling Wizard

NestPro and HVAC company owner

So what if I just reset it. Will the new owners be able to set it back to factory settings on their own

CoolingWizard
Silver Product Expert
Silver Product Expert

If the nest is registered in the nest app and thus the cloud, it will not be able to be assigned to a new nest account. If you are transferring ownership and title to Nest thermostat, you must go into your Nest App and “remove” the thermostat.  You can choose to do it after, however the reset works better and more seamless when the thermostat ID number is not registered to any Google Nest account.

Ken 

NestPro and HVAC company owner

Hey folks, 

We appreciate your help here, @CoolingWizard.
@kelle18, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

I’m good. Thank you 

Jhonleanmel
Community Specialist
Community Specialist

Hey kelle18, 

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Best, 
Mel