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My Google temperature sensor for the learning nest thermostat all of a sudden stopped responding whe

Rdteacher
Community Member

When I took these things out of the box and set them up, all was well. I could say Alexa what does the thermostat say. Then recently.
Alexa started answering me. It doesn’t look like your device supports that yet. I removed the sensor and added it again and it still gives me the error message. How can I get Alexa to tell me what the temperature is in the room? When I say Alexa, what is the living room temperature? It says living room doesn’t support that

6 REPLIES 6

EdwardT
Community Specialist
Community Specialist

Hi Rdteacher,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with the connection of your Nest Sensor to your Amazon Alexa. I'd love to know more about this and I have a few questions:

 

  • Could you still control your Nest Thermostat using voice command?
  • Could Alexa still answer the current temperature if the Nest Sensor isn't paired?

Looking forward to your response.

 

Thanks,

Edward

I don’t think I have tried to control the nest with my voice, Not sure.

When I say Alexa, what does the thermostat say? or alexa what is the inside tempurature I get an error message something like your device doesn’t do that yet.

a while back I was able to say Alexa what does teh thermostat say and it would tell me. I replaced the battery  in the sensor and it didnt help.

EdwardT
Community Specialist
Community Specialist

Hi Rdteacher,

 

Thanks for the response. To isolate the issue, could you try unpairing your Nest Thermostat to your Alexa and add it again?

 

Thanks,

Edward

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Edward.

 

Thanks,

Archie

I took your suggestion and it got reconnected. thank you!

 

aatienza
Community Specialist
Community Specialist

Hey Rdteacher,

 

That's awesome! Let us know if you have any other questions as I'll be locking the thread after 24 hours.

 

Thanks,

Archie