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My Nest Thermostat is Stuck!

BethK
Community Member

After a power outage my Nest Thermostate is stuck in “Disconnecting from Wi-Fi” mode. I’ve tried everything And I am unable to fix this- Does anyone know how to fix this?

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

If you say you have tried everything, did you stomp your right foot three times spin around clockwise jump up and down twice, spin around once counterclockwise?

 How about did you try a hard reset by taking the nest display, assuming you have a nest learning thermostat second or third generation, press, and hold a display in until it reset?

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
If my answer solved your problem, click Recommend this Answer below, and If it helped you, please give a Kudo.

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@BethK, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to perform the steps suggested above? In case you have an update, you know where to find us.

I appreciate the help, CoolingWizard.
 
Best,
Emerson

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake