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My nest thermostat's energy history is all of a sudden showing no useage?

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster:  Doug R 158  

I have tried everything including uninstalling the app and reinstalling it but still have no useage showing?

4 REPLIES 4

LeoLi
Community Member

Found a fix for my Google Nest (3rd gen).

 

 

 

I moved the Nest (it's on a stand) to the same room as its Heat Link under the boiler. Next day or so, the Usage history started to transfer from the Nest to the Android app (screenshot below). HOORAY!!!

Screenshot_20221214_100751_Nest.jpg

 

 

 

 

 

 

 

(Earlier tried changing the Nest's network connection to a different WiFi point's 5GHz band, but this didn't work) 

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check the above message?

george_t
Community Specialist
Community Specialist

Hi @rgaila. Just checking in, do you still need help with this issue? Let me know and I'll be happy to help.

GeorgeT

george_t
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

GeorgeT