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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 6086 Views
  • 0 replies
  • 6 kudos

best e

i have removed the thermostats ect and trying to re add them it get to the point where the wall e link and thermoset need to convey it won’t

lianne by Community Member
  • 243 Views
  • 1 replies
  • 0 kudos

Thermostat says E4: No power to the Rh wire

Out of nowhere my thermostat popped up with this error:Thermostat says E4: No power to the Rh wireI have charged the thermostat manually, I have tried to reset, I have checked the condensation pipes for clogs… all with no success. I have checked YouT...

Andy6 by Community Member
  • 595 Views
  • 4 replies
  • 0 kudos

New to nest heating ! Got

We have lived in this house for 7 months - through summer and now winterweve been hit with our gas bill along with everyone else and we don’t think we are running our heating at all right ! Can someone with some insight into this system please help l...

Samcol13 by Community Member
  • 316 Views
  • 3 replies
  • 0 kudos

Resolved! Heat Link Dead

I'm from the UK and have a Nest Thermostat purchased in November 20. The heat link (3rd Generation) appears to have died after being installed for 16 months. We've confirmed there's 230v mains to the input but there are no lights on the heat link. I'...

Unable to add managers to nest learning thermostat

We have a nest learning thermostat and have tried to add multiple managers to the account so they have access to make changes. We were able to add them in google home but they don’t show up in the nest app and can’t access the nest from their phones....

CBeieio by Community Member
  • 150 Views
  • 0 replies
  • 0 kudos

Compressor protection in defrost mode

With dual fuel application, When defrost is initiated and the gas furnace is energized,the heat pump is operating without the Condenser fan motor running because it is in defrost mode causing major damage to the compressor?

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