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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Does nest thermostat override immersion when boiler broken?

Hello. Our Google nest controls both our heating and hot water. Our boiler broke down on Friday leaving me without both, however next to our water tank I have noticed a water heater switch. I’ve tried turning it on (light on switch turns on) but it d...

Louise3 by Community Member
  • 346 Views
  • 3 replies
  • 0 kudos

Feature Request - Airwave on Heating Mode

Airwave is useful not only in AC mode. During the winter, the Airwave function could continue running the fan to extract heat from the ductwork after a furnace cycle, reducing the amount of time the furnace needs to run per day.

DC6 by Community Member
  • 508 Views
  • 2 replies
  • 0 kudos

Install

My old thermostat has 8 wires but the Nest only has slots for 6 wires. How am I supposed to install?

Allikay by Community Member
  • 263 Views
  • 2 replies
  • 0 kudos

Wiring compatible or not? (with photo)

Please if anyone can tell whether my existing wiring is compatibile with Nest Thermostat (any model)? Thank you very much.Link to the photo of my wiring: My wiring

yat_ming by Community Member
  • 478 Views
  • 2 replies
  • 0 kudos

Ridiculous issues (c-wire, app & sensing when I'm home)

I'm having a couple different issues getting this thermostat working as expected. First, I keep getting messages about not getting enough power randomly. I have the extra $25 c-wire adapter hooked up correctly and the thermostat shows it is detecting...

Kmalsteen by Community Member
  • 266 Views
  • 2 replies
  • 0 kudos

Nest app

My best app shows offline until I’m in the house with the thermostat close by. Once I leave the house the app goes offline.

Nlboos by Community Member
  • 201 Views
  • 2 replies
  • 0 kudos

Issue with Eco mode

Hi there,I am staying at an Airbnb which has a nest thermostat and the host has locked the settings with a pin under what seems to be an “eco mode” with a maximum allowed temperature of 23C (74F) and, despite setting the thermostat to the maximum all...

Driss by Community Member
  • 1469 Views
  • 10 replies
  • 0 kudos

Nest compatibility ??

Heat pump so it says I should use the bottom letters which comparability check says should be good to go but did not have success upon installation. thanks for your help!

Jvphish by Community Member
  • 304 Views
  • 3 replies
  • 0 kudos

heat link is dead

Hello i Have 2 heat links connected to their respective Nest thermostats. Suddenly one of the heatlink has dived and therefore I am getting H72 error code on my nest thermostat. I need some urgent help with it as there is no heating please help @Alex...

Raghavs by Community Member
  • 242 Views
  • 2 replies
  • 0 kudos
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