10-06-2024 10:31 AM
I am having issues turning on the furnace. I have a white, yellow, red, and 2 green wires. The air conditioner worked fine.
10-07-2024 07:27 PM
Can you post a picture of the original thermostat's wiring here?
10-08-2024 08:55 AM
We figured it out. We had both Rh and arc wires connected. We only needed to connect one.
10-08-2024 08:56 AM
Typo…Rc
10-09-2024 02:55 PM
Did the original thermostat have wires connected to both the Rc and Rh terminals or just a jumper?
10-09-2024 03:31 PM
I think there was a jumper in the old thermostat.
10-12-2024 04:06 PM
Hello @sldurant1
Thank you for reaching out to our Nest Community. Don't worry, I'd be happy to help you with your Nest Thermostat's wiring.
I fully understand this situation. Let me give you a hand.
Feel free to keep us posting, we're here to find a solution for you.
Best regards.
Douglas.