11-01-2021 11:05 AM
I have a battery issue. Even after taking it off the base and charging via USB for 5 hours it only shows a black screen. I have 2 Next thermostat E (Rev1) devices and one is fine and this one after 5 years has been giving me battery problems for two weeks now. As of today, 11/1/2021, it has completely gone dark/dead. This is crazy to think I need to purchase a new Nest. It's getting cold in the North east at night and need this second thermostat to work properly.
01-10-2022 01:15 PM
Hey BBoyd,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-18-2022 08:55 AM
Hey BBoyd,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-19-2022 10:17 AM
Hey BBoyd,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake