Nest E Thermostat

[twr1942]

I got a new mobile device and when I look at my nest app I don't see temp....it just shows a

+ product.

[David_K]

You don't see your thermostat in the app? Did you sign into the Nest app with the same account you used to set it up with?

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. Could you please provide the information asked above? Also, share with us a screenshot of what you're seeing in the Nest app. 

I appreciate your help, @David_K.

Best,

Jenelyn

[Jenelyn_O]

Hi twr1942,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hey there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn