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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Two stage variable speed gas fired furnace w/Nest thermostat

I installed the Nest Thermostat and the furnace is running fine. However, I've read that the Nest Learning Thermostat is "more" compatible with a variable speed furnace which I have. What am I losing, if anything, by not using the Learning Thermostat...

Scott5 by • Community Member
  • 716 Views
  • 2 replies
  • 0 kudos

Turning eco off manually on Nest learning theremostat

I am currently on vacation 2000 miles away from my home and my Nest learning thermostat (set on Eco for 55 degrees heating) back at my home has gone offline so my app is useless to change it long distance. Before I get back, I would like a friend to ...

Skip1229 by • Community Member
  • 296 Views
  • 0 replies
  • 0 kudos

Failure of thermostat under warranty

Hi I have had to get a Nest qualified electrician out because my Nest Thermostat has failed at the Heatlink next to the boiler - so we have loss of heating and consequently the thermostat has no power.We have only had this system 13 months, the seria...

Susan12 by • Community Member
  • 453 Views
  • 1 replies
  • 1 kudos

Thermostat

My nest thermostat has worked just fine for the last year and it has now decided to quit charging. I have read everything I can find to trouble shoot and the only thing that works is taking it off it’s base and using a USB cord. When replacing it to ...

Lgholmes by • Community Member
  • 279 Views
  • 0 replies
  • 0 kudos

W5 error code nest learning thermostat

I keep getting a W5 code error and I have done every reset possible I have remove the app from my phone I remove the thermostat from the app after resetting it can’t ever seem to find a Wi-Fi network I have Xfinity Wi-Fi and I do not have any safetie...

Bkeller21 by • Community Member
  • 316 Views
  • 0 replies
  • 0 kudos

Unable to control hot water

Since moving into our new home, I have not been able to control hot water through the Nest thermostat that we inherited when we moved in.The previous owner has confirmed that she used to be able to control both heating and hot water through this same...

dwmitten by • Community Member
  • 352 Views
  • 0 replies
  • 0 kudos

Google Nest and Google Hub for hot water control

Have a Google Nest controlling my Central Heating and Hot Water. Then I installed a Google Hub that allows me control the Central Heating Thermostat via voice commands. But it looks like I cannot control the Hot Water via voice command. Is this corre...

Nest not recognising phone location

Hi,The nest home/away assist is indicating that it isn't getting location information from my phone. Location settings look OK in Google, as per instructions, and it is set up to be used for home/away assist in nest app so I'm at a loss as what to do...

ptomo75 by • Community Member
  • 489 Views
  • 1 replies
  • 3 kudos

Thermostat temperature control

My learning nest thermostat is behaving as if I am at home even when I’m away for a few days. Please advise how to fix this problem. I would like it to hold a temperature of 60° 24/7. Nest help says that learning thermostats cannot be put on a hold t...

Does not switch properly between sensors

I have an extra sensor that the system switches to at night and then back to main in the morningThe weird issue is, that the app and the thermostat are showing that it switched and the heating is working on the scheduled sensor, but in reality, it se...

Sergeyd by • Community Member
  • 263 Views
  • 0 replies
  • 0 kudos
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