Nest E Wiring for 6 Wire

[ColeC412]

Hello,

I decided to finally connect my Nest yesterday after getting Wi-Fi in my new home. After I wired it it continued to tell me no wires detected. I trimmed the wires back again and tried again and I get the same issue again. The wires are solid core 20 gauge wires so they should work. Although the other issue is I’m not sure it’s necessarily wired properly either. I have: R, G, O, B, Y, and W. I’ve put them into the corresponding plugs on my plate, but when it comes to the O/B I have both cables.. so I’m puzzled. Any help would be appreciated! On my last thermostat by the way, the brown was tucked back into the wall.. so if that helps.

[ColeC412]

Update: brown is not connected to the furnace is brown is eliminated. But wires still aren’t being detected after following every online direction and the Nest directions in the app.

[Jake]

Hey ColeC412,

I wanted to follow up and see if I could be of any help. I found an article that has more details on when a wire is not being detected. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hi ColeC412,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[ColeC412]

Hey there Jake. I appreciate it, I’ve actually got everything taken care of now. I reached out to google and they determined I actually had a bad Nest as it simply wasn’t reading any of my wires. I will have to take the warranty route for now.

[Jake]

Hey there,

I am glad to hear everything is being taken care of, and you are getting a new device. With that being the case, I am going to go ahead and lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

Best regards,

Jake