Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
What does it mean when my thermostat says auxiliary temperature
What does it mean when my thermostat says auxiliary
Heat link wiring
My heatlink was disconnected and moved by builders who have left me with a box and some wires. I know the 240v feed goes into slots 1&2 and that the earth has a slot / terminal further along. My problem is with the cable between the heat link and the...
Setting the temperature
How do I set the temperature on the thermostat and get it to stay at that setting? My thermostat will not stay at the set temperature, but returns to a heat setting 5 degrees cooler.
E182 W1 wire issue
I am getting random E182 code errors. All wiring is correct. Any ideas?
Heat Won't Turn On
Hi,I use Nest in a second home so i'm not able to get physical access to the thermostat right now.There are 2 Nests in the home and one of them is working fine.The other is reachable and shows a temp for 47F, the temp is on eco at 61F (i pushed eco u...
Does the new Nest thermostat have download data at takeout.google.com?
I know the Nest Learning Thermostat allows you to download historical data via Takeout.google.com. Does the new one support this as well?
Cannot turn off heat pump use.
The nest thermostat will not allow me to turn off heat pump & automatically uses it when I do not want to use the heat pump ever.My electric furnace is newer and much more efficient than my old heat pump but I cannot set the nest to where it doesn't ...
Nest says heating and fan is on but nothing coming from vents
Hi all. Terrible time for this to happen, as I’m selling my home and today is the open house, and it’s 20 degrees outside! Ha, anyway, nest is orange and says fan is running and it’s heating but nothing is coming out of vents. I can hear furnace kick...
Can't attach thermostat to app
I have a new iPhone (13 pro) and ever since have not been able to manage my 3rd generation learning thermostat through my phone.My app says +add product. When i go to do this and after i have scanned the QR code, it asked me to enter a key. However, ...
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