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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5111 Views
  • 0 replies
  • 5 kudos

Re: Nest Learning 3rd Gen Wifi Issue

So I moved into my place last November and there was already a Nest 3rd Gen Learning Thermostat in our new place. It has worked fine up until last week, no known low power issues. Now it keeps saying can't connect to WiFi and also says that battery i...

jjjunit by Community Member
  • 2424 Views
  • 12 replies
  • 1 kudos

Hot Water not working

Keep having intermittent issues with the hot water not heating. The app and the thermostat says its on but only actually heats in manual mode. I have reset the heat link and thermostat and setup again from factory settings but still an issue. Also bo...

Resolved! Nest 3rd Gen Thermostat - No hot water boost in Google Home... WTF

We have a Nest 3rd Gen thermostat which controls out hot water as well as home heating , with the Nest app it gives us the option to give that hot water a 30 minute boost.. as we're all now being herded into the Google Home app, just like most of the...

siena959 by Community Member
  • 10831 Views
  • 60 replies
  • 11 kudos

Boiler kicking in when Nest says off

We recently had a Nest 3rd gen installed. All is working fine except for a couple of times I’ve noted the boiler kicking in when it’s not scheduled, it’s not cold and there’s no demand. Once in the night and once mid morning but it might be happening...

Claire by Community Member
  • 498 Views
  • 3 replies
  • 0 kudos

Hurricane Ida

Just went thru a long power outage & power just came back on. Nest cams reconnected to WiFi but not Nest Thermostats. Not at home yet & trying to see if I can reconnect thermostats away from home?

Third generation learning thermostat

Third generation learning thermostatIt’s telling me that I can’t connect to the app. It only gives me the choice to cancel not the word reset underneath. how do I get it to reset?

Toml by Community Member
  • 461 Views
  • 3 replies
  • 0 kudos

Thermostat # 2 won't connect to app - TD 030

I have 2 brand new 3rd generation learning thermostats. I can connect either one independently to the app, but not both. Both are connected to the same wi-fi network, and both get data as a result. Both will setup independently, but once either is co...

TimStone by Community Member
  • 1362 Views
  • 6 replies
  • 0 kudos
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