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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23548 Views
  • 0 replies
  • 8 kudos

Home App says error

When I click on Thermostat on My Google Home app it says ERROR. I Checked the Thermostat it shows that it is connected to WIFI. I have to reset the thermostat so my Google Home works. I have reset to factory setting, restarted the modem, reinstalled ...

dwillisgt3 by • Community Member
  • 1135 Views
  • 6 replies
  • 0 kudos

Nest Termostat

Leaving town for a few days. How do I put my Nest on a Permanent hold? Thanks

laryzzzz by • Community Member
  • 1056 Views
  • 4 replies
  • 0 kudos

Google Nest thermostat and GPH1636H41 Goodman heat pump

I have a Goodman heat pump and a nest thermostat third GEN learning. The thermostat will not activate the o/b wire to activate the cooling mode of the heat pump. We have replaced the thermostat and it is still an issue. I can activate the cooling mod...

Revo39564 by • Community Member
  • 3261 Views
  • 11 replies
  • 0 kudos

Missing QR code

Hello, My builders put my nest thermostat in. They didn't give me the QR code and I can't find it on the device or box so I can't set the controls up on my phone. Does anyone know how I can get it or how else I can link my phone? Thanks

Hayley11 by • Community Member
  • 3841 Views
  • 7 replies
  • 0 kudos

Wiring Heat and AC, N72 error and Blower issue

When the Rh and W are connected alone, the heat is fine and I have Rh power. Once I connect the Rc, Y, and G, the air conditioner works fine, but I get an N72 power issue on the Rh and the blower fan from the air conditioner comes on when the heater ...

Error message nest.com/w5

Getting error code nest.com/w5 on thermostat purchased last year. I've tried all the recommended steps several times, restarting my router, resetting network settings on thermostat, resetting to factory settings but can't clear this problem.

AP2 by • Community Member
  • 771 Views
  • 3 replies
  • 0 kudos

Heat link stopped working

Hi there. My heatlink has stopped working after circa 2 years. There is no issue with the power and it is impossible to contact anyone in your support team as it seems that the support times keen changing. could you please advise how to resolve this ...

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