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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17224 Views
  • 0 replies
  • 6 kudos

Hot water schedule

HiI've just set up my hot water schedule for my boiler. It seems, in spite of entering a 45 minute time span, it still defaults to an hour. Am I doing something wrong?Many thanks

ClareB by Community Member
  • 6716 Views
  • 28 replies
  • 8 kudos

Wifi

Do we need wifi to connect the nest thermostat? We currently do not have any internet service at our new home, but still wanted to install our new thermostat.

Hunter365 by Community Member
  • 462 Views
  • 2 replies
  • 0 kudos

Nest Thermostat will not recognize my O wire

During setup the device recognizes all other wires but my O wire. I tried cleaning the wire, then I cut it down to a new section and still it won't recognize the wire. I reinstalled my old thermostat and it works fine and recognizes the heat pump wir...

Resolved! Nest thermostat connected but not online?

My nest thermostat although working manually won't work through the app. The app appears as if to change the temp at times (but it doesn't actually change on the thermostat), other times it appears offline in the app and browser. The thermostat is 2m...

Keeping heat on

Hi there,I'm new to nest, so apologies in advance; I've tried going through posts but can't quite find an answer.During winter I use my radiators to dry my laundry. For this I need to keep them on for a long period of time.With my nest thermostat I s...

PhlpT by Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

Nest Thermostat can’t get 7-digit key

My Nest app showed it was offline and I tried signing out and signing back in. I tried deleting and downloading the app again. Nothing worked, so I reset the settings on the nest thermostat and now it’s asking for a 7-digit key, which I cannot get. A...

Eng by Community Member
  • 8762 Views
  • 9 replies
  • 3 kudos
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