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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Nest Thermostat not holding a charge

Has anyone else had an issue with their nest thermostat not holding a charge. It’s not even 3 years old and the charge does not even last a day. After troubleshooting and watching it for 24 hours I was informed by “Wayne” a senior supervisor that it ...

ChrisC26 by Community Member
  • 5 replies
  • 0 kudos

Resolved! Forgot Nest thermostat pin and can't access it

I can connect my locked NEST thermostat to my Win 10 computer via USB cable. It shows up as an F: drive and I can navigate to the technical info.plist file. Now what? How do I do a hard factory reset to remove the PIN or put it back to the factory de...

NevadaDad by Community Member
  • 49 replies
  • 5 kudos

Feature request

This is my feature idea…Sometimes I would like to turn down the AC a couple of degrees but only for 15 minutes or half an hour. It’d be nice to be able to set a timer for heating or cooling so that if I turn it up or down a few degrees I can set it t...

willbrayn by Community Member
  • 3 replies
  • 4 kudos

Boiler on and upstairs radiator hot but Nest schedule off

I have moved into a new house. It has an oil fired boiler. There is a Nest thermostat and heatlink to control the boiler. For radiators to work the hot water need to be on. Ordinarily when the Nest app schedule is triggered for water and heat the dow...

Hamish by Community Member
  • 3 replies
  • 0 kudos

controlling two heating sources

I have a gas furnace that is currently controlled by my Nest Thermostat. Downstairs I have a gas stove which I would also like to be controlled by the same Nest device.Is this possible? How do I do it?

Tino by Community Member
  • 3 replies
  • 0 kudos

Lennox iComfort M30 to Nest

I have a Lennox system with Lennox M30 thermostat. Just bought the Nest Gen 3 thermostat but realized later that I should have checked whether the M30 could be replaced with the Nest. Attaching a photo of the M30 pins. Any ideas if I could simply rep...

frahim by Community Member
  • 3 replies
  • 0 kudos

Nest temperature sensor

I have two thermostats in my house, one upstairs and one downstairs. We bought a temperature sensor for the downstairs thermostat and everything was working fine. Now the temperature sensor has lost connection to the downstairs thermostat. The batter...

bolyardk by Community Member
  • 3 replies
  • 2 kudos

Nest thermostat not working

Aghhhh. This morning our Nest started saying it was not connected to wifi. I went through the list of options including changIng the network settings but all of them simply displayed the software details (5.9). So I attempted to switch it off and on ...

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