Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Wifi
Do we need wifi to connect the nest thermostat? We currently do not have any internet service at our new home, but still wanted to install our new thermostat.
Nest Thermostat will not recognize my O wire
During setup the device recognizes all other wires but my O wire. I tried cleaning the wire, then I cut it down to a new section and still it won't recognize the wire. I reinstalled my old thermostat and it works fine and recognizes the heat pump wir...
Resolved! Nest thermostat connected but not online?
My nest thermostat although working manually won't work through the app. The app appears as if to change the temp at times (but it doesn't actually change on the thermostat), other times it appears offline in the app and browser. The thermostat is 2m...
Trane TCONT900AC43UA - Nest Compatibility?
Hello, I have a Trane ComfortLink II and wonder if Nest is compatible. The ComfortLink thermostat has only three wires, D, R, and B. Thanks,Daniel
Can my Nest replace a VT3000 Smartways Solution Talking Thermostat?
Greetings,I have a new home and want to remove this product --http://smartwaysolutions.com/pdf/VT3000_Users_Guide.pdf-- and replace with Google Nest.Is it compatible?I bought the Sand colored model off this page -- https://www.amazon.com/gp/product/B...
Keeping heat on
Hi there,I'm new to nest, so apologies in advance; I've tried going through posts but can't quite find an answer.During winter I use my radiators to dry my laundry. For this I need to keep them on for a long period of time.With my nest thermostat I s...
thermostat compatibility with williams in wall gas garage heater
I have a new williams in wall gas garage heater direct vent and need to know if a nest thermostat is compatible to control this by wifi
Nest Thermostat can’t get 7-digit key
My Nest app showed it was offline and I tried signing out and signing back in. I tried deleting and downloading the app again. Nothing worked, so I reset the settings on the nest thermostat and now it’s asking for a 7-digit key, which I cannot get. A...
A/C Heating instead of Cooling
Hi,I checked in the conversations but didn't find solutions.I just setup a new Nest (the most recent model), my issue is that it turns on the Heating instead of Cooling.Here is a picture of my old thermostat (it has a jumper between Y (cooling) and W...
Robertshaw 9600
I just bought a Google Nest thermostat to replace my old RobertShaw9600. However, when I go through the setup option in the app, it says it is not compatible. I am attaching a photo of the wiring of the old thermostat. Any help would be appreciated.
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