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Nest E thermostat

Mjflaherty
Community Member

I bought the Nest E thermostat because I saw many places it could work with out a common ( C wire). I have a two-wire heat only system on an ancient furnace there is no common on the furnace. I installed the Nest E using the R and W1 terminals. It turns the furnace on but the furnace makes strange sounds but runs and sends heat but it won't shut off when at temp.

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Mjflaherty,

 

Thank you for reaching out to the community. I apologize that you're having trouble turning on the heating with your Nest Thermostat E, and that your furnace is making strange sounds and is unable to turn the heating off. I understand how frustrating this can be. Let's work together to find a solution.

Before I begin, I need to ask a few questions for further assistance:

  • When did the issue start?

  • What other strange symptoms have you experienced since the problem started?

  • Are there any error messages? If so, what are they exactly?

  • Have you checked your Heating, Ventilation, and Air Conditioning (HVAC) system's compatibility with your Nest thermostat through the Compatibility Checker tool?

  • Do you notice any intervals or specific patterns between these strange behaviors?

  • When was the last maintenance check for your HVAC system?

  • Have there been any recent changes or upgrades to your HVAC system?

  • Have you experienced any power outages within the last few days or weeks?

Please keep me posted. I'll look forward to your response.

 

Regards,

Byron