12-28-2022 02:06 PM
I am installing a Nest Gen 3 and after entering the Entry Key into my phone, the app shows trying to add the Nest Thermostat and not the Nest Learning Thermostat. Of course it will work and tells me to check my Wi-Fi and there is no problem with that. Hop do I get it added to the Nest app?
01-02-2023 11:02 AM
To confirm, which model of thermostat do you have?
How to tell which Nest thermostat you have - Google Nest Help
Nest Thermostat must be setup using the Google Home app. All other models must be setup using the Nest app.
01-05-2023 01:31 PM
Hey folks,
We appreciate your help here, davidking.
Broron, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
01-09-2023 12:13 PM
Hello there,
Thanks for assisting, Mel.
@Broron, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns.
Regards,
Mark
01-10-2023 02:05 PM
Hello folks,
It looks like we haven't heard back from @Broron, so I'm going to lock the thread within 24 hours. If you have any further questions or concerns, feel free to create a new thread.
Thanks,
Mark