With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat E Cannot be added to app TD023
Hi,We’ve just got a Nest Thermostat E with heat link. Our thermostat boots and shows the logo of a smartphone, an arrow and the home icon.Attempting to add it in the app results in the TD023 error.I have restarted several times. Have tried from 3 dif...
Problem Accepting Supplemental Nest Terms
I'm attempting to add my new google nest thermostat to my google home app, but my request to accept the supplemental Nest terms of service fails and the process cannot be completed.
Nest Heat Link suddenly died
Hi all,My Nest thermostat was connected almost two years ago and has been working properly.Tonight, the Nest control started to complain that it has lost connection to the Heat Link (error H71). The Heat Link has no light and is completely unresponsi...
No hot water
Hello,I'm having with my nest thermostat, which is part of a system boiler than does the radiators and hot water.Installed by a nest pro engineer at the start of the year, but now all of a sudden it won't turn the hot water on.The heating is fine and...
Nest Thermostat ping
Hi there, i am from “unsupported” country and i have big issues with my EU version of thermostat. My termostat has ping all the time over 1000 ms and battery state over 3,9 V, fixed IP and router shows Rx/Tx 71/71 Mbps on 2,4 GHz network. Also strang...
UK Nest - heating not working
My UK Nest is having a problem with the heating not working.My nest thermostat seems to have stopped firing my boiler for heating in both schedule or manual mode - although the thermostat seems to be working showing the set temperature. The thermosta...
How can I set interval of 15 minutes for hot water?
Seems like I can only change half an hour, how can I set in 15 or 45 min?. I want to turn on hotwater for 45min. Is that possible?
No power on Nest Thermostat
our heat link had stopped working. 2 years old, No power at all. Checked by heating engineer. Boiler is working. No work done or power cuts. How do I get a replacement as soon as possible.
Thermostat keeps losing heat link
I have a Nest Thermostat E that I inherited with the house. It took a while but I got it all working last winter. However, all summer I have been getting error notices that the thermostat couldn’t connect to the heat link. Then suddenly it would come...
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