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Nest Learning 3rd Gen- charged off the base. Upon return to base I get 2 codes 1) W5 2)E79

Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Cole Carothers 


Return nest to function with power and connection to WiFi.

I reset time/date and nothing works beyond that.

Gold Product Expert
Gold Product Expert

Hi Cole,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

Volunteer since 2011, Product Experts are not Google employees.

How can i return it if i didn't buy from google but it is unopened?