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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest thermostat

Nest thermostat— I have the following wires on my current thermostat: C, R/C, W/E, W/2, G, Y. How do they tie into the Nest thermostat that has room for the following: Y, C, W, G, R, OB.

Kbe523 by Community Member
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Nest E thermostat blank screen

My nest E thermostat is not responding to anything I do. Almost like it's got no power. This is the second one as the 1st was replaced under warranty due to connectivity issues to the WiFi. Only been installed for 2 months. Please help.

Nickw by Community Member
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Wiring my nest thermostat.

I have one red wire that had no jumper. Which location on the nest do I use, the RC or the RH? I also hace one BLUE wire and one BROWN wire. I only have one location on the nest labeled OB. What do I do?

Mitch by Community Member
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WiFi Network Error W5

Been having the W5 error message for months now. Gone through the troubleshooting and reset multiple times with no success and there seems to be no way to contact customer support. Please help. Thank you

JK2 by Community Member
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  • 3 replies
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