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Nest Power Connector Problem

RobertNorth
Community Member

I installed the nest thermostat on a 2 wire system and had the N260 error message.  I then installed the nest power connector to solve the error message now I am receiving the N261 error message.  I checked the voltages and have 25vac on the input to the power connector and 25 vac between the C and R wires but nothing between the R and  W wires and nothing between the C and W .  The thermostat does not detect the W wire .  I don’t know and cannot find what I should measure between the R and W or the C and W wires.  Can anyone please help.

7 REPLIES 7

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

What type of 2-wire system are you trying to set up?


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It is an oil fired hot water baseboard with a Honeywell controller on the NTI boiler 

 

 

Good chance you will need to add an external 24VAC transformer.

 

Here is an example of what I am talking about.

 

2022-03-01_173137.jpg

 

 


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Thank you for your help.  I gave up on the thermostat and returned it.  I will look for one that will work without the ancillary equipment that the nest requires.  

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for providing the diagram and for answering, Patrick_Caezza. 

 

RobertNorth, sorry that you had to go through this and we're sad to see you go. Should you be willing to give us a chance again in the future, you know where to find us. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

Do you have a nest power connector unit if so could you please measure the voltages between all  wires of the output and let me know what you measure