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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3999 Views
  • 0 replies
  • 5 kudos

Nest stuck in Continue setup in the Google Home app

I factory reset my Nest (mirror version). It is now stuck on Continue setup in the Google Home app. I've tried removing the batteries and replacing. No change I've also tried pressing the ring for 10 seconds. No change from that.

Gordon99 by Community Member
  • 1207 Views
  • 9 replies
  • 0 kudos

AC not cooling after Nest install

Hello, We recently updated our old thermostat with a Nest over the winter. We had no issues with the heat function in the colder months (we live in MN) but now that we need to switch to AC, it doesn’t seem to be cooling our house down. Background: ou...

Nat4 by Community Member
  • 972 Views
  • 10 replies
  • 0 kudos

Resolved! Eco Mode and Voice Commands

I find it frustrating and a little short sighted that I can't Voice Command Google Home out of Eco Mode on the thermostat."Hey Google, Set the temperature to 70°"... is currently set to ECO mode. To change the temperature, you'll have to set it to a ...

Resolved! How do I resolve a warranty return issue?

I returned a nest thermostat under warranty. I have proof of delivery to Google. Google is still sending me email asking when I will return the thermostat and warning me that I will soon be charged.How do I speak with someone directly to provide proo...

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pmarion by Community Member
  • 511 Views
  • 4 replies
  • 0 kudos

Nest Thermostat AC turns on then off

I replaced a regular thermostat with a Nest and having a problem in which the AC will turn on, but then immediately turn off (fan in the AC starts up but then turns off, you can also hear the switch click off). The blower fan keeps on for a bit but t...

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Brad3301 by Community Member
  • 402 Views
  • 4 replies
  • 0 kudos

Google Nest Compatibility with Daikin

Hi there! Can anyone advise if Google Nest Learning Thermostat would be compatible with my current thermostat? Wires are “P/P1” and “N/P2” Thank you! 

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SI7 by Community Member
  • 654 Views
  • 7 replies
  • 0 kudos

2nd Nest Thermostat in home off line but 1st is fine

We have 2 Nest thermostats in our home. Upstairs is working just fine- but the downstairs thermostat is off line and has been for 3 days. I’m not sure what going on. Hoping someone can help. I’m afraid to delete the unit

Deanna4 by Community Member
  • 242 Views
  • 4 replies
  • 0 kudos

Reset Thermostat Pin

I need to manually remove the pin on thermostat via USB cable. We forgot the pin and this is our final Thermostat we are setting back up in the shop.

winnjm27 by Community Member
  • 374 Views
  • 7 replies
  • 0 kudos

Google Nest Thermostat Faulty Part Ireland (Heatlink)

Hi folksWe bought a Google Nest Learning Thermostat and had it installed. It seems that we are having the same issue as almost everyone in Ireland in that the Heatlink is faulty.I checked the official partner list from Google but none of them work wi...

Resolved! 3rd Generation

I have a new nest and it is installed. I cannot figure out how to make it work manually with out the use of wifi. Is this possible? I am not ready to move in yet and do not want to put wifi in yet, but I would like the unit to work as the weather is ...

Terry6863 by Community Member
  • 322 Views
  • 3 replies
  • 0 kudos
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