Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! iPhone app displays correct info, but can't adjust thermostat
I have an odd problem; my Nest app seems to be connected to my learning thermostat; it correctly changes the background color to orange when the furnace kicks on, and it indicates the correct setpoint and interior temperature. But changing the setpoi...
Nest Thermostat Ambient Temp Stuck
I have had my nest thermostat for years, in the same place, on the living room wall. There is no air coming through the wall etc. A couple days ago I noticed it said the temp inside was 63 degrees, but clearly it was a lot colder. Then it said 69, 70...
After changed Nest Learning Thermostat, Heating isn't working.
Hello Everyone.I recently replaced the old Honeywell thermostat with the Nest learning thermostat.After that, the heater doesn't work when I turn up the temperature. Only Fan is working 1. I would like to ask your opinion if the wire connection is co...
Resolved! Nest Reverse Heating and Cooling - No O/B Wire for heat pump
@Patrick_Caezza I followed your post and advise for heating/cooling issue with my Nest 3rd gen learning thermostat. Since I don’t have a O/B wire, I put the white W1 wire into the O/B wire, reset to factory settings, set it up again (tried with both ...
Nest Heating and Cooling At the same time??
I installed a Nest Thermostat base model to this unit. I can get the AC to work fine, but when I turn on the heat both the A/C compressor outside and the heater inside turn on and run at the same time? I just swapped the wires as they were on the old...
Help with Nest Thermostat Wiring
Hello! We are upgrading from an old Honeywell mercury two-wire (R + W) system to a Nest Thermostat and need help with the wiring. We have a simple demand on/off heat system with no ac or blower units. We need to power four Nest Thermostats, so we hav...
Nest thermostat displaying wrong indoor temperature
My thermostat is saying the temperature of the room is higher than it is. E.g the thermostat says my room is at 22⁰, but it definitely is no where near that. It's meaning I'm having to wind the stat up to get heating on. I've tried resetting it back ...
Nest Learning Thermostat
Recently purchased a home with a nest thermostat. Trying to add the device, but it won't recognize my wifi network. (STARLINK)
Nest Learning Thermostat short cycles
I have a Nest Learning Thermostat and my furnace will short cycle. You set it at a temp it will say 15 mins well it will run maybe 13 mins shut down for 2 mins then run a couple more mins and shuts off because its at the temp. The next time it turns ...
When heat starts at furnace the AC compressor outside also starts running
Just installed the Learning Nest.Everything seems to work except the thermostat didn't show a COOL mode.When in HEAT mode though....and furnace turns on.....we can see the AC compressor outside turning on and running also. ( the winter cover is blowi...
