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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21784 Views
  • 0 replies
  • 6 kudos

Nest Thermostat Warranty

I am trying to file a warranty claim on a Nest Thermostat that was purchased on 9/2/2023. My HVAC company successfully installed the thermostat on 9/22/2023. On 1/15/2023 the HVAC company was called back and diagnosed a faulty thermostat that "was no...

Nest intermittent heat signal to furnace

Furnace loses thermostat heat signal intermittently during startup and chatters the gas valve and auxiliary combustion air intake system. Furnace often then fails to fire and then short cycles to recover. C wire is installed. Single zone gas hot air ...

pjmcgnns by • Community Member
  • 670 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Gen3 loses connection

I have 8 nest thermostats in one home with 6 nest protects and 4 nest thermostats in this home with 4 nest protects. I have several generation 3 learning thermostats that have lost connectivity. You CANNOT get them to connect even after restarting my...

dhixson1 by • Community Member
  • 750 Views
  • 5 replies
  • 0 kudos

Hysteresis not adjustable?

When will the heating band (width), hysteresis, between on & off levels be made adjustable?? For example, a 0.5 deg F swing, or 2.0 deg F swing to cycle heating, as determined by user.When will the temperature setting adjustment show fractions of a d...

blabblab by • Community Member
  • 627 Views
  • 1 replies
  • 0 kudos

Voltage for Nest requirements, please help

I measured the DC voltage coming from the HVAC board, the multimeter indicates that it is supplying 21.3 volts. I think this is going to be a problem due to the info I could find, which mentioned the supplied range should be "29 to 42V". I hope this ...

Nest must be removed and put back on to get furnace to activate

I installed the Nest about a week ago. Every morning I wake up and it is 5-10 degrees cooler than it is set to. The Nest says it is heating but it is not. The only fix I have found is to remove the nest from the wall and put it back. The furnace will...

ol_ZM by • Community Member
  • 1533 Views
  • 7 replies
  • 0 kudos

Poland Return centre

Hoping someone can help...We've had a 3rd Gen Nest Thermostat for 6 months. All of a sudden I was no longer able to connect to the network... all troubleshooting complete and Google tells me they'll send a replacement after being on with support seve...

Michele21 by • Community Member
  • 1337 Views
  • 1 replies
  • 0 kudos

Google Nest Thermostat Heat Link is Flashing Blue

Hi, I have recently installed a Google nest learning gen 3 at a customers house, how ever the heat link in the upstairs cupboard next to the immersion is flashing blue, if I press the button on the heat link we can power the heating in manual, so I a...

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