Firstly, I'd strongly recommend you edit your post and remove your phone number as this is a public community and anyone on the internet can see this page.
Here is how you can contact the Google Nest support team directly, so they can advise.
- Go to Contact Us - Google Nest Help
- Select an appropriate product or category, type a brief description of the issue, then click Next.
- Click Other, then click Next step.
- In the Resources section, click Next step.
- Choose to get a phone call, call or chat with the team, depending on availability in your country.
