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Nest Stuck at 44F

Andy1234
Community Member

Our thermostat was set to 65F, very cold out last night ~0F, and read 65F. This morning it was still set to 65F, but read 44-45 (safety temperature 45F), and has read 44F all day. The screen is orange as if heating, but the temperature is not rising (constant at 44F, but not lowering either). We're away and can't quite the discern what the issue is, any advice if this is the thermostat or mote likely furnace would be great.

1 Recommended Answer

Sheila12345
Community Member

Ours did the same.  We had a furnace issue. Once we fixed the furnace, the house started heating up again. The thermostat was showing it was giving the signal to heat, but the furnace was unable to respond due to a bad motor in our case. 

View Recommended Answer in original post

6 REPLIES 6

Sheila12345
Community Member

Ours did the same.  We had a furnace issue. Once we fixed the furnace, the house started heating up again. The thermostat was showing it was giving the signal to heat, but the furnace was unable to respond due to a bad motor in our case. 

Thanks for the response!  This was actually the exact same scenario for us. Turned out our furnace had shut down due to a malfunctioning heat exchanger. The nest was trying to call for heat but the furnace wasn't able to supply any hot air despite the fan still blowing co

Markjosephp
Community Specialist
Community Specialist

Hi Andy1234,
 

Thanks for getting back to us on what you've done to have your concern rectified. I'm glad to hear you figured it out! It appears we have come to a solution, and I'll close this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

Regards,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the helpful reply Shelia12345.

 

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

Thanks for helping, Jake.

 

@Andy1234 and @Sheila12345, I'm checking back in — how's it going? Still need our help? Please let us know so we can assist you right away.

 

Regards,
Mark

Hello Andy1234,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Thanks,

Mark