My Nest Thermostat just stopped working. I can press it in and do a reset but I have no other functionality. The dial doesn't rotate to be able to select any of the commands. I cannot do it via wifi and app because reset caused it to lose connectivity to my wifi/internet. I also completely charged the unit. I swapped it out with my second nest thermostat and have the same issue so the wiring is fine with each base, just one of the nest thermostats lost functionality.
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Same issue, came up in my house. I usually have the heat on on 73, but this evening I noticed it was on 76, I was like "Ok, maybe my wife turned it up". Then my wife tells me, "hey it's too hot in the house" and she went to check the thermostat, and it was on 79 😐
When we tried to adjust the temp, the dial would rotate, but wouldn't select anything. Is there any way to repair it? Or do we absolutely have to buy a new one? Also, how can I shut the HVAC off?