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Nest Thermostat (E) turning off randomly and not connecting to wifi

JansenSimmons
Community Member

Recently my Nest Thermostat (E) seemed to lose all ability to connect to my wifi. I looked up the error code displayed on the screen and attempted the trouble shooting tips of resetting the network connection but that never worked. Now my thermostat is also turning off randomly and only turning back on when I pull the thermostat off of the wall and plug it back in.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey JansenSimmons,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device not connecting, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JansenSimmons,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JansenSimmons,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake