cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Thermostat does not reconnect to WIFI after long power failure

jirim
Community Member

We had a 10+ hours long power failure (I am guessing that the backup battery fully discharged). After the power came back up, our Nest-E (1st Gen) did not automatically reconnect to WIFI. I was able to reconnect using the navigation at the thermostat.  But, if I was on vacation and not able to physically access the thermostat for days, would the thermostat work and/or connect to the WIFI network?  Is this a real issue with this thermostat?

7 REPLIES 7

AngelaV
Community Member

waiting for a reply as well.  Same issue! 

tkeaster
Community Member

Same issue

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

Just checking in to see if anyone is still in need of help? Please let me know, as I would be happy to assist further.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake