Thanks for reaching out. When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. You will need to set your temperature schedule instead of manually adjusting it all the time. Here's a guide to help you do that.
Hope that helps! 🙂
I'm chiming in to see how I can help.
Thanks for the help, @listairee.
@DeborahEdwards, I'm sorry to hear that you're having an issue with your thermostat not holding its temperature. If you have the Nest Learning Thermostat or the Nest Thermostat E, disable the auto-schedule temperature to avoid random temperature changes, and for the Nest Thermostat 2020 model, clearing all the schedules might help.
Please let me know if that helps or if the issue still persists.
Awesome! I'm glad to hear that it worked. Thanks for updating us, @DeborahEdwards. It looks like we can consider this one complete, so I will lock the thread within 24 hours unless I can help out with anything else.