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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5175 Views
  • 0 replies
  • 6 kudos

Thermostat

I moved into my new home 4 months ago. Had a Best thermostat in the property. Added the Nest app to my IPhone and got it to work with little problem. A week ago the thermostat disappeared from the app on my phone and when I try to add product (as it ...

Jeff2 by Community Member
  • 1454 Views
  • 12 replies
  • 0 kudos

iOS nest app - keeps asking for "sign in with google"

Hi, more of a nuisance than a problem, my nest app has asked me 3 times this week to sign in with google, the latest time immediately after upgrading to iOS 15, which is fine, but the other times seemed just random. this takes a series of app switchi...

NixMo by Community Member
  • 1218 Views
  • 3 replies
  • 1 kudos

Nest cannot find ANY wifi network

I purchased a new construction house in April that had 2 Nest Es installed so they cannot be very old. They both worked fine for several months but about a month ago one completely stopped being able to recognize ANY wifi network. The other is still ...

No light on upstairs heatlink

I have no light on my upstairs heatlink, consequently the thermostat is dead. I have tried switching the power off and on again, no joy.Any ideas?

Pauline by Community Member
  • 1376 Views
  • 14 replies
  • 0 kudos

Powering an unpaired thermostat via Heatlink

I'm just installing 2 heatlinks and 2 stats in an S plan (with 2 zones) and am planning on 'stealing' the power from a heatlink paired with the other stat wirelessly. My concern is, would a hard wired stat not be force-paired with the heatlink it's g...

Les by Community Member
  • 458 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Turning itself off

My Nest Thermostat keeps saying it needs to turn itself off so the Battery can be recharged. I try to go to settings to see what the battery voltage is and it half-way there it does turn itself off. The little LED at the top starts flashing red.Why d...

Nest hot water not working

Hi - I’m completely new to this but we just had a nest installed but the hot water isn’t working. I’ve been on the phone to Google nest to try and troubleshoot the problem but they asked me to find a white box somewhere near the boiler but I can’t fi...

GillR by Community Member
  • 541 Views
  • 3 replies
  • 0 kudos

Won’t keep AC on

I installed Nest couple of day ago. While I installed it and test run checked out fine. But while using it I noticed it’s unable to keep AC ON. Even much before reaching the target temperature, after kicking in ON, it just turns it off within minute ...

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Etalks by Community Member
  • 600 Views
  • 4 replies
  • 0 kudos

Google Nest Learning Thermostat

My thermostat randomly disconnected from the wifi and is not recognizing any wifi, including my neighbors or my Hotspot when right next to it. All of our other devices are still on the network and working fine with our wifi. It also won't connect to ...

Cparker by Community Member
  • 903 Views
  • 7 replies
  • 0 kudos
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