cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 13148 Views
  • 0 replies
  • 6 kudos

Not holding power

I’ve take this thing off and charged this thing manually, restarted it, cleared it and started over from scratch and resigned on, adjusted wires (it has a c wire)IT. WILL, NOT. STAY. CHARGED. It constantly goes off line and says it has too low of bat...

2 wire thermostat

I have straight baseboard heatng with a 2 wire thermostat. I need a common. Luckily I have a spare wire. Where do I tie the spare conductor in at the boiler to get common

Ajm by • Community Member
  • 477 Views
  • 2 replies
  • 0 kudos

One Eco mode to rule them all

Hello,I've had a bad experience with the Nest thermostat and found what I believe to be a fairly critical glitch under specific circumstances. I live in Canada and we are in the dead of winter. We have a wood stove which we use generally as the prima...

Nest 2020 Short Cycling Furnace

Hi all,I felt the need to share my recent experience in installing my Google Nest Thermostat 2020, and the issues and eventual solution to the problem I was having.On 12/28/21, my wife and I decided to buy a Google Nest from Lowe's, as we're starting...

TJC129 by • Community Member
  • 2013 Views
  • 0 replies
  • 1 kudos

Nest App Thermostat Offline

I own a two Nest Thermostat (Gen 1), a Google Nest Hello Doorbell and a Nest Protect.This could be coincidence, but ever since we install the our new Google Nest Hello Doorbell, our Nest Thermostat has been consistently offline for almost ###########...

Grabino by • Community Member
  • 229 Views
  • 0 replies
  • 0 kudos

Nest learning thermostat gen3 weird power issue

After installing this new Nest learning thermostat, my furnace started to behave weirdly: when the temperature falls, the furnace turns on and the blower turns on, but then both the furnace and blower would suddenly turn off at the same time after be...

Min by • Community Member
  • 1635 Views
  • 2 replies
  • 0 kudos

Still waiting for refund

Expecting a refund within ############ days of sending an invoice for getting heat link replaced due to fault. Nearly 6 weeks later, everytime I speak to someone I get told it's with the senior team. Can anyone help?

sarah3212k by • Community Member
  • 1192 Views
  • 10 replies
  • 1 kudos

App showing off line Nest Learning Thermostat

My new thermostat shows it’s online and connects to another sensor no problem but the app shows that it’s not online. My phone and thermostat are on same Wi-Fi network. Wi-Fi is working fine. I have the latest update for the app. Installed thermostat...

Schwarze by • Community Member
  • 228 Views
  • 0 replies
  • 0 kudos

Thermostat

Is the constant power to the thermostat 24v and is the power wire coming from the board of furnace or off the transformer?

to vote
Labels