11-13-2022 04:10 PM
My Nest smart stat won’t install. It doesn’t connect and I get a “no power e298” error. I have an older York Diamond80 gas 24volt furnace. Wiring is red with an rh jumper, white to w, green to g and I installed a c-wire using blue to c terminal. I watched a ton of youtube vids which pretty much all said to add the c-wire. I have a Nest Power Connector but didn’t hook it up because I installed the c-wire. Tried all the troubleshooting items and still nothing. What am I doing wrong? Please help.
11-17-2022 11:21 AM
Hey there,
Sorry to hear about the trouble with the device. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-20-2022 11:30 AM
Hi folks,
Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.
Best,
Mel
11-21-2022 12:52 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel