Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat ignoring eco
Hi one of my thermostats although set in eco at 10 is still warming the house to 22.5 how do I stop this
Re naming water on nest thermostat
I need to install 2 nest units to to control 2 heating zones and water, I'd like to use the spare water channel to control an electric towel rail. Therefor I'd like to rename one of the water channels to towel rail....... can this be done, if not, is...
Nest thermostat problems
I’ve recently had a nest thermostat fitted. I’ve set my thermostat to 19 degrees. The heating has now been on for a couple of hours and the temperature is still reading 15 degrees and my house is cold! I’ve just had my boiler serviced. This has been ...
Nest Thermostat E won't connect to wifi network after reset
Hi,I've had this working fine for 4 years. Last night the Thermostat wouldn't connect to the Heat link anymore. So I tried a manual reset of the thermostat (i.e. held the screen for 10 seconds). From the app, when I try "Add product", scan the thermo...
Internet Outage, now no power to thermostat
We had an internet outage that lasted for about 12 hours. Now the thermostat says no power is coming to the Rc wire. The wiring was not changed and the power didn't go out. What's going on?
Compatibility, old school Honeywell?
I have an old school honeywell thermostat and want to upgrade. I can't tell what the wires are as not all are labeled. Anyone able to help?
I need help for connect wire
Hi, i bought a Nest Learning thermostat. I already have a Honeywell thermostat with the wiring in the photo.
New Nest Thermostat not connecting to wifi, home app.
Working for a church with a wide variety of HVAC systems, I have installed 8 3rd Gen Thermostats with little to no issues. I purchased three of the new Nest Thermostats, and all three will not connect to WiFi stating that they are unable to find the ...
My Google Nest Temperature Sensors will not link with my Google Nest Thermostat
I have the weirdest question.I recently purchased a Google Nest Thermostat and the 3-pack of Google Temperature Sensors. After installing the Google Nest Thermostat with the Google Home App, I go to install a temperature sensor and Google Home asks m...
E learning thermostat not able to connect wifi shows w5 error
I am not able to connect to thermostat which shows w5 error.
