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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Combability check - nest thermostats for Braemar duct heating

I would like to replace my Braemar thermostats (4 pin - Spectrolink, circled red below) controller with Nest thermostats. I heard that the existing connection won't work for the Nest. Therefore, I plan to use the heater manual T/stats (go to Rh & W1)...

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starwind by Community Member
  • 1087 Views
  • 4 replies
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App says heating 24 hours a day

I've had a Nest thermostat for many years that has worked without problems until the last update. The Google Home app shows the system is now heating 24 hours a day even when set to off. In the Nest app the screen is orange and says heating but the a...

AndroidTom by Community Member
  • 1448 Views
  • 19 replies
  • 0 kudos

Nest heat no lights

My heat link has stopped working it looks like a common fault has there is live power to heat link but no lights what’s my next step? This need attention ass I have a new born baby and no heating

Ogleuk87 by Community Member
  • 185 Views
  • 3 replies
  • 0 kudos

Nest not responding

I have had my Nest Thermostat for many years without issue. Now it has stopped responding with just a small red light flashing on the device. Turning power off and then on has no effect. Any suggestions? Thanks

Mrneilh by Community Member
  • 242 Views
  • 3 replies
  • 0 kudos

Nest learning not getting power

This happened during the winter also but a little different. I have my red wire connected to Rh and the thermostat suddenly says it doesn’t have power. The AC is running constantly and won’t shut off. During the winter, the problem was that my heat w...

R6pilot by Community Member
  • 622 Views
  • 7 replies
  • 0 kudos

Resolved! All schedules are cleared Nest still changes temperatures.

I recently switched from heat to cool for spring. Every night at 10:30 both my upstairs and downstairs Nest thermostats set the temperature very low. 15 C downstairs 16.5 C upstairs. I am fairly sure those were the temps I had scheduled for 10:30 on ...

Lexlimo by Community Member
  • 953 Views
  • 8 replies
  • 0 kudos

Resolved! Melted Thermostat Face, and Plate!

Does anyone have guidance on the best, most efficient, and fastest way to submit a warranty claim for replacement? I feel I may have a safety issue here, and Google doesn't seem to make it easy to get a warranty replacement done.I came home one day, ...

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TimApple by Community Member
  • 939 Views
  • 8 replies
  • 0 kudos

Farsight weather showing incorrect temperature

Since we got new phones - Samsung a52 - our nest thermostat regularly shows the wrong weather on farsight weather, but it's not regular.Sometimes it's right then 10 minutes later it's changed to something very different.I have gone through through th...

WIFI Entry Key

I cannot locate the wifi entry key. I've touched the thermostat screen but no menu appears. I'm frustrated at this point.

afoster26 by Community Member
  • 526 Views
  • 4 replies
  • 0 kudos
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