Nest Thermostat will not connect to my wif

[Jiggy1]

Gen 3 Nest Thermostat is not connecting to wifi.  I've resetted it and now I can't continue setup without wifi connection. 

[Patrick_Caezza]

Are you seeing anything on the Wifi setup screen?

[Taross]

Good luck with that Jiggy1.  Mine stopped connecting to my WiFi too.  Now the thermostat won't stop rebooting itself and shutting down rendering it utterly hopeless for not just remote function, but physical functioning.  Within 3 years of purchase so they won't replace the unit as warranty is only 2 years.

[Jiggy1]

They've replaced mine 2 times in less than a year this will be a 3rd..   Nest products are garbage 

[Jiggy1]

Spoke with nest IT and we went through all the troubleshooting and they couldn't get it working so they're going to send me a new one.  This will be the 3rd time it's been replaced.   Google Nest is total trash,garbage, junk no good.  Sorry not sorry

[Vincent_L]

@Jiggy1 how did you get Nest IT???  please post the number.

[Jiggy1]

+13134839127

[Markjosephp]

Hi folks.

@Patrick_Caezza, thanks for the help.

@Jiggy1, We'd like you to have a better experience using our Nest Thermostat, and I'm glad that we still had it replaced for you. Please let us know if you have any other questions or concerns.

@Vincent_L, thanks for posting. Are you also experiencing the same issue of not connecting to the Wi-Fi network? Let us know so we can assist you right away.

@Taross, I'm sorry to hear that you also had the issue of not connecting to the Wi-Fi network. I understand it can be frustrating about the warranty period, but I definitely wanted to stop by and see how I could help. 

Looking forward for your response.

Thanks,

Mark

[Markjosephp]

Hi folks,

I know it has been a while but I wanted to ensure that everything is covered here. Still need our help?

Best regards,

Mark

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Mark.

Thanks,

Archie

[Jiggy1]

I've seen them thanks.  We're just going to get a new one. Hopefully this one will not give us issues like the 1st 2.

[aatienza]

Hey Jiggy1,

Thanks for the update. Let us know if you have any other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie