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Nest Thermostat

cab2
Community Member

I have programmed my Nest Thermostat for heating.  It doesn't follow the schedule exactly but I'm satisfied with the schedule.  However, my air conditioner also turns on and runs.  How can that happen ?  Why doesn't the OFF work?  I'm trying to think logically, but I just don't know what to do.  I'm in Wisconsin.  It's getting cold.  I don't want air to kick in especially when I've marked it at OFF.  HELP ME, PLEASE

 

4 REPLIES 4

CoolingWizard
Silver Product Expert
Silver Product Expert

CAB2, this sounds like a miss configured thermostat.  So that I can help you best, please answer a few questions. 

What type of HVAC system do you have?

- Heat Pump

- AC with Gas Furnace Heating 

- AC with Boiler Heating

Ken

NestPro and HVAC company owner

Markjosephp
Community Specialist
Community Specialist

Hi folks,

 

I just wanted to jump in here to check on how could I help.

 

@CoolingWizard, thank you for your assistance.

 

@cab2, I'm sorry if you have to go through this. Help's here! Let's take a closer look on why your Google Nest Thermostat is turning on your AC unexpectedly.

 

A few questions to isolate:

 

  • What type of Nest Thermostat do you have?
  • Are there any error messages? If so, what are they exactly?
  • Do you notice any intervals or specific patterns between these strange behaviors?
  • Have you checked the power readouts on the Nest thermostat?
  • What other strange symptoms have you experienced since the problem started?

 

I'll look forward for your response.

 

Thanks,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

EdwardT
Community Specialist
Community Specialist

Hi cab2,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward