Nest Thermostat

[TonyD1]

Ever since I migrated into the new Google Home App my thermostat in the mesh network says weak Connection, why is that?

[EdwardT]

Hi TonyD1,

Thanks for reaching out. It's possible that it's not getting a good signal. How far is the nearest WiFi point from your Nest Thermostat? Also, are you experiencing any issues with it?

Thanks,

Edward

[TonyD1]

Hi Edward,

Thanks for getting back to me. I have a Google mesh puck less than 6 feet from the thermostat.

In my Google Home app it reads "great connection" point while the thermostat reads "week connection". Every other device reads "great connection"

Thanks

TonyD1

[EdwardT]

Hi TonyD1,

Thanks for the response. Are you having issues with some feature of your Nest Thermostat? To isolate the issue, could you try rebooting it by holding the ring for 10 seconds?

Let us know how it goes.

Thanks,

Edward

[Jhonleanmel]

Hey folks, 

EdwardT, appreciate your helpful response. 
TonyD1, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel