Thanks for reaching out. I'd love to know more about this. Could you check the control board of your HVAC system to see where the other end of your wires are connected to?
Hi Edward, I would if I nee where that was. I found a pic of gow hmthe wires are installs in the nest and rhe only difference is the blue cable. In my current system the blue cable is installin the RC and in the pic I found the blue cable is install in C. I thought this was a simple changed. I know the system is compatible because i bought ut through the MassSave site where they asked you for all the info of your current gas and electric companies and system.
Thanks for the response. If you already have the Nest Thermostat, you can try installing it without the C wire and try to test both cooling and heating.
We appreciate your help here, EdwardT. Savrinah, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.
