10-31-2021 02:49 PM
A few months back our Nest thermostat stopped connecting to WIFI. We have restarted the thermostat, the router, etc multiple times, tried to update the software on Nest (cannot because there is no WIFI). Please advise what we can do!
12-28-2021 03:00 PM
Hey megbg,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Having Wi-Fi issues is never ideal. I did find a helpful article with some troubleshooting steps. Please let me know if that helps, or if you are still having trouble from here, as I would be happy to assist.
Best regards,
Jake
01-05-2022 11:06 AM
Hey megbg,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-06-2022 10:26 AM
Hey megbg,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake